Terms of Service (Public Offer)

1. Parties and Acceptance

1.1. The Provider.

Services are provided by Tetiana Serbina, an Individual Entrepreneur (FOP), registered in Ukraine (the "Provider" or "we").

1.2. The Client.

The individual or company purchasing our services (the "Client" or "you").

1.3. Acceptance of Terms (Entire Agreement).

By submitting a request for Services, accepting a Service Proposal, or making a payment, the Client fully accepts and agrees to these Terms. This Agreement constitutes the entire agreement between the Parties and supersedes all prior oral or written understandings or representations.

2. Scope of Services and Disclaimer

2.1. Nature of Services.

The Provider offers professional consulting, including audits, reviews, and written recommendations (the "Services").

2.2. Recommendations Only.

All advice and reports are strictly recommendations and opinions. They are not legal advice, financial advice, or a guarantee of any specific outcome. We are not responsible for the Client’s actions based on these recommendations.

2.3. Service Parameters.

The specific scope of work, fees, and timelines will be detailed in a subsequent document, the Service Invoice. Payment of the Invoice confirms the Client's agreement with the details specified therein.

3. Payment Terms and Procedure

3.1. Pricing and Payments.

The cost of Services and the specific payment terms are determined in the invoice issued by the Provider to the Client. Payment of the invoice constitutes full and unconditional acceptance of this Offer and confirms the Client’s agreement with the scope, cost, and deadlines for the provision of Services.

3.2. Payment Procedure and Commencement of Work.

Services are provided on the basis of 100% prepayment (advance payment) unless otherwise specified in the relevant invoice. The Provider shall commence the provision of Services after the actual receipt of the full amount of funds to the Provider's bank account. Specific deadlines for the performance of Services are agreed upon by the Parties in the invoice.

3.3. Final Payment and Right of Use.

In the event that payment in installments is agreed upon, the remaining balance of the cost of Services must be paid by the Client within 3 (three) business days from the moment the Provider sends the final report. The Client’s right to use the recommendations provided in the report arises only after full payment for the Services has been made. Any use of the audit results prior to full settlement constitutes a violation of the terms of this Offer.

3.4. Currency and Fees.

The payment currency is specified in the invoice. The Client is solely responsible for all bank fees, currency conversion costs, and any other charges arising during the payment process, ensuring that the full cost of Services is received in the Provider's account.

4. Acceptance and Refund Policy

4.1. Service Acceptance Procedure.

The Final Audit Report is considered automatically accepted unless the Client sends a written claim detailing deficiencies within 5 (five) calendar days of the Report being sent. No claims will be accepted after this period.

4.2. No Refunds.

The Final Audit Report shall be deemed automatically accepted if the Client does not submit a written claim by email to the address specified in the "Contact Information" section, including a detailed description of deficiencies, within 5 (five) calendar days after the Report has been sent. Claims submitted after this period shall not be accepted.

5. Limitation of Liability and Indemnification

5.1. Maximum Liability.

The Provider’s total liability for any claims or damages related to these Services is strictly limited to the total amount paid by the Client for the specific Service that is the basis of the claim.

5.2. Client’s Exclusive Responsibility.

The Client bears full responsibility for the proper implementation of the recommendations and for any legal, financial, or technical consequences resulting from the use or non-use of such recommendations. The recommendations are provided for informational and advisory purposes only and are based on industry standards and the Provider’s professional expertise; they do not constitute legal advice and do not guarantee protection against legal risks. The Provider shall not be liable for any indirect, incidental, or consequential damages.

6. Intellectual Property (IP) and Portfolio Rights

6.1. Provider IP.

The Provider retains all ownership rights to the methodology, templates, and the structure of the Final Audit Report.

6.2. Portfolio Rights.

The Provider reserves the right to use information regarding the cooperation (Client's name, logo, website URL, and the list of Services provided) for demonstration in a portfolio, blog, or marketing materials. The Provider undertakes not to disclose any confidential information that could compromise the Client's security. This right applies by default unless a separate Non-Disclosure Agreement (NDA) has been executed between the Parties.

7. Digital Components

Purchase and support of any digital assets (e.g., code snippets) are governed exclusively by the terms of the third-party platform through which the purchase is made. The Provider is not responsible for maintenance, updates, or technical issues related to these components.

8. Force Majeure

The Parties shall be released from liability for partial or complete failure to fulfill their obligations under this Agreement if such failure is caused by circumstances of force majeure, including but not limited to: military actions, shelling, prolonged power outages or loss of communication, and acts of governmental authorities. In the event of such circumstances, the deadline for fulfilling obligations shall be extended proportionally for the duration of such circumstances.

9. Governing Law and Dispute Resolution

This Agreement is governed by the laws of Ukraine. Disputes shall first be resolved through negotiation. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the competent court in Kyiv, Ukraine. No claims may be made outside of Ukraine.

10. Contact Information

The Provider's contact information for formal claims and notices is:

Email: tetianaserbina@gmail.com

Legal Entity: Tetiana Serbina, Individual Entrepreneur (FOP), Ukraine

11. Amendment of the Offer Terms

The Provider reserves the right to unilaterally amend these Terms by publishing an updated version on the Provider’s website. The updated version shall enter into force from the moment of its publication unless otherwise expressly stated in the new version. Legal relations that arose prior to the publication of the amendments shall be governed by the version of the Terms in effect at the time the Client accepted the Offer.